• Home
  • How it works
  • Blog
  • Buy
    • From the Z-Command Store
    • From Amazon
  • Help
    • What’s new
    • Forum
    • How to’s
    • FAQ
    • Contact us
info@intulon.com
Z-Command
  • Home
  • How it works
  • Blog
  • Buy
    • From the Z-Command Store
    • From Amazon
  • Help
    • What’s new
    • Forum
    • How to’s
    • FAQ
    • Contact us

Frequently Asked Questions

Home How do I get a response from a battery-powered sensor

How do I get a response from a battery-powered sensor

Battery-powered devices generally go to sleep most of the time. Which means they will not respond if you query them. They will usually wake up at a set interval or when they need to publish data.

If you are not getting any data from your sensor (an example is shown below),

nodata

your device might have been set to never wake up. Follow these steps to get it to start sending data.

  1. Go to the device detail page for the device.
  2. Set the wake up interval in seconds. 1800 seconds (30 minutes) is a good idea.
  3. When you set the wake up interval, you will get a blue feedback, indicating that the command has been queued.
  4. Note the number of queued commands at the top of the page.
  5. Wake your device up by pressing the button on it and wait for the number of queued commands to change.
  6. If the number of queued commands does not change after 1 minute, try step 5 again.
  7. Once the number of queued commands change, your device has picked up the new wake up interval and should not be sending data to Z-Command.

Your device listing should sensor listing should reflect the information once Z-Command starts receiving it.

devicewithdata

about z-command
0
Share

Contact Us

Send us an email and we'll get back to you, asap.

Send Message
learn more

©2009 - 2015 · INTULON LLC

  • Blog
  • Forum
  • What’s new
  • Contact us
  • How to’s
  • FAQ